What does it mean to be fluent as we interact with one another? What is the leader's role in creating and maintaining an environment that is collaborative and engaging? There are many people exploring these questions, including the question of Human Fluency. Their premise is that one has human fluency when they possess three interactional behaviors: (1) depth, (2) discernment, and (3) discipline. Anyone who has multitasked during a phone/text/IM exchange, or has watched time race by as you surf…Read More
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